Case Study / Government & Public Sector
GRSIA GCC: public-sector grade.
Project snapshot
A government-focused registration portal for GCC social security cooperation, featuring bilingual Arabic-English support and complex form processing for multiple Gulf states' social security institutions.
GRSIA — GCC Social Security Cooperation
GRSIA coordinates social security cooperation across multiple Gulf states. The portal needed to support bilingual Arabic/English content, complex multi-step registration flows for multiple national institutions, and security/compliance practices appropriate for public-sector data handling.
Challenge framing
The problem.
Key tensions
- 1 Bilingual UX
- 2 Form complexity
- 3 Compliance
Citizens and institutions needed to register for cross-border social security services through a single online portal — but no bilingual, accessible, and compliant solution existed. The brief demanded production-grade form handling, RTL Arabic support, and clear branding for a federation of national institutions.
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Bilingual UX
Full Arabic/English experience with proper RTL layouts and typography.
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Form complexity
Multi-step registration flows with conditional logic per institution.
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Compliance
Privacy, GDPR-style consent, and reCAPTCHA-secured submissions for public-sector data.
Implementation
The solution.
We delivered a bilingual WordPress + ACF portal with multi-step form processing, government institution selection, GDPR/privacy compliance language, and reCAPTCHA integration. Custom RTL stylesheets and locale-aware layouts ensured an authentic Arabic experience.
Bilingual content management (Arabic/English)
Complex multi-step form processing
Government institution selection system
GDPR/Privacy compliance
reCAPTCHA integration for security
Professional government branding
Multi-country institutional support
Tools we shipped with
WordPress + ACF kept content management within reach of GRSIA staff while a hardened theme and reCAPTCHA layer satisfied public-sector security expectations.
What made this hard
Arabic RTL experience
Custom RTL stylesheets, locale-aware components, and bilingual editorial workflow.
Multi-step forms
Conditional logic per Gulf state institution with structured submission storage.
Compliance & security
reCAPTCHA, privacy compliance, and audit-friendly logging for every submission.
Impact that moved the business
Programme launch metrics for the GRSIA portal.
Bilingual support
Arabic + English
Gulf states supported
GCC institutional coverage
Form security
Privacy controls
Form journeys
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